Car servicing necessitates customers to bring their cars to and from centers of service, which is time-consuming and inconvenient. CarFerry offers a breakthrough digital solution allowing car dealership owners to subscribe to a platform where expert drivers undertake car pickup and drop-off services. The system combines automation, real-time tracking, secure payment systems, and compulsory vehicle documents through images. This research paper investigates the effectiveness of CarFerry in enhancing operational efficiency, customer convenience, and security in vehicle transportation for servicing. The performance is evaluated to test the effect of the system on minimizing service delays and enhancing driver allocation efficiency.
Vehicle servicing, pick-up and drop-off of vehicles, automation, real-time tracking, driver allocation, digital payment, fleet management
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